Shipping policy

# Shipping Policy

**Last Updated:** August 2026

Welcome to **MARKETOSA**! We are committed to delivering your orders quickly and safely.

## Order Processing

* Orders are processed within **1–2 business days** after payment confirmation.
* Orders placed on weekends or public holidays will be processed on the next business day.

## Shipping Time

* **Pakistan:** Estimated delivery within **2–5 business days**.
* Delivery times may vary depending on your location and courier service.

## Shipping Charges

* Shipping charges are displayed at checkout before you complete your purchase.
* We may offer **free shipping** on selected products or promotional offers.

## Order Tracking

* Once your order is shipped, you will receive a tracking number (where available) via email or SMS.

## Delays

While we aim to deliver orders on time, delays may occur due to weather conditions, courier issues, public holidays, or other circumstances beyond our control.

## Incorrect Address

Please ensure your shipping address is correct before placing your order. MARKETOSA is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

## Damaged or Missing Items

If your order arrives damaged or if an item is missing, please contact us within **48 hours** of delivery with your order number and photos (if applicable). We will work to resolve the issue as quickly as possible.

## Contact Us

If you have any questions about shipping, please contact us:

**Email:** [khanaezam3@gmail.com](mailto:khanaezam3@gmail.com)